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Monsanto Sales Support Specialist in St. Louis, MO at HGS

Date Posted: 4/6/2018

Job Snapshot

  • Employee Type:
  • Location:
    St. Louis, MO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

JOB PURPOSE: The objective of the Sales Support Specialist position is to increase Monsanto's net income by increasing sales force selling time by 20% and improving customer satisfaction.Principal Duties and Responsibilities:1. Program Administration•Facilitates field team training on program guidelines and platforms via conference calls, WebEx and one-on-one via field team meetings•Performs model testing on new and existing platforms•Serves as liaison to Project Coordinators and Program Leads•Provides status reports on program progression throughout program cycle•Actively pursues error resolution of all enrollments on behalf of DSM to ensure program compliance and compensation to qualified growers and dealers•Manages grower and dealer data2. Reporting•Provides standardized and adhoc reports to field team (DSM and ABM)•Ensures that results of data analysis presents information in an efficient and effective manner•Collects data from field team, as needed, for internal Monsanto personnel3. Fulfillment•Submits project details to Geo Marketing Coordinators for completion (postcards, mailing, advertising, invitations etc…)•Coordinates order and delivery of promotional items through approved vendors•Orders materials such as booths, banners and sales materials for trade shows, field days and dealer/grower meetings4. Seed Supply Management•Assists team with internal distribution of supply•Coordinates efforts with field team supply leads to ensure subs, cuts, allocations and forecasting are completed in a timely manner5. Sales Support and Customer Service•Supplements customer contact as needed•Communicates key dates and deadlines•Completes tasks deemed by the business to assist the field team in meeting their goals•Promotes use of business management tools with the field and internally to provide world class service to customersMinimum

Job Requirements

(Education, Experience, Skills)•BA/BS in Business related field and/or 5+ years of customer service in an office environment•Proven analytical skills•Strong verbal and written communication skills•Organization and planning skills•Multitasking and ability to prioritize workload•Detail oriented•Intermediate computer skills utilizing MS Excel, PowerPoint, Word and Access

HGS offers a full competitive benefit package including Medical and Dental Insurance, Life and Short Term Disability Insurance. 401(k) Savings Plan with company match and a Tuition Reimbursement Program.

Please visit to learn more about HGS.

HGS is a drug free work environment. EOE AA M/F/D/V


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