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Agronomic Support Specialist (6 month project) in Saint Louis, MO at HGS

Date Posted: 1/23/2018

Job Snapshot

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Job Description

HGS is a world leader in Customer Relationship and Business Process Management. With a global footprint and over three decades of experience, we continuously help our clients deliver exceptional results. HGS North America’s Creve Coeur, MO office is currently looking for an Agronomic Support Representative to support our client Monsanto. We are hiring a team of eight representatives to work with us from March 1, 2018 – August 31, 2018. Positions can be remote or on site at HGS in Creve Coeur. Please see position description below.

Agronomic Support Specialist

Job Duties:

  • Provide Tier 2 Call Center Agronomic Support
  • Manage voice and email communications from growers regarding Monsanto’s XtendiMax product
  • Work to provide 1st contact resolution
  • Electronically document each contact
  • Full time and part time schedules are available: Agronomic Support Center covers the hours of 6:00am - 8:00pm CST Monday – Sunday
  • Representatives can work at HGS in Creve Coeur, MO or remotely from their residence
  • Must be available for one on one’s, team meetings, conference calls, training, etc… thru the working hours of the team

Required Skills:

  • Bachelor’s Degree preferred
  • Strong Agricultural Background required
  • Confident working with Customer Relationship Management Systems
  • Intermediate Microsoft Office Skills
  • Strong Verbal Communication Skills
  • Proven Problem Solving/Decision Making Skills

Please visit to learn more about HGS.

HGS is a Drug Free Workplace